Developer GuideCommand Console API Reference

Contact Us

Information about how to reach us for support.

General InquiriesCopied!

If your inquiry is highly time-sensitive, please follow the emergency assistance instructions below.

In case you need to reach us for any general inquiries, including questions or concerns about our APIs, then we recommend filing a ticket for customer support. This ensures your request is not lost and is appropriately triaged by our team. You can access the ticket within Command Console (see below):

Location of the customer support form in Command Console.

Emergency or Immediate AssistanceCopied!

If you have an emergency query, then please use the following information to contact our operations on-call for rapid assistance.

Contact these hotlines to report unexpected station downtime or issues affecting driver and/or site safety, or critical issues with the API (lengthy API downtime, DDoS, security breaches, etc.).